https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box/m-p/4318336#M579460 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3774539">@North1west</a>&nbsp;</P> <P>You'd be better off posting on the Send Thanks To Sky board</P> <P><A href="https://helpforum.sky.com/t5/Send-Thanks-to-Sky/idb-p/sendthanks" target="_blank">https://helpforum.sky.com/t5/Send-Thanks-to-Sky/idb-p/sendthanks</A>&nbsp;&nbsp;</P> Thu, 25 May 2023 12:37:18 GMT Daniel0210 2023-05-25T12:37:18Z https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box/m-p/4318328#M579458 <P>I had a problem with my min-box and I sent an email to sky advising of my problem on Monday 22 May.I received a phone call from sky on Tuesday 23 May from a very helpful customer service.I explained the problem and was put through to the tec dept.</P><P>At the end of it all I was able to get an appointment today 25 May between 8am and 5pm.Lucky enough I was able to be here and the sky engineer rang me about 10.30 am to day he would be here in 15 mins.It turned out the connection at my Q box from the dish was loose so the engineer put 2 crimps on</P><P>it and said they will not become loose again.</P><P>It done the job and I didn't need my</P><P>min-box changed.I must say the service I got from customer service and the engineer was excellent..</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 25 May 2023 12:29:56 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box/m-p/4318328#M579458 North1west 2023-05-25T12:29:56Z https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box/m-p/4318336#M579460 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3774539">@North1west</a>&nbsp;</P> <P>You'd be better off posting on the Send Thanks To Sky board</P> <P><A href="https://helpforum.sky.com/t5/Send-Thanks-to-Sky/idb-p/sendthanks" target="_blank">https://helpforum.sky.com/t5/Send-Thanks-to-Sky/idb-p/sendthanks</A>&nbsp;&nbsp;</P> Thu, 25 May 2023 12:37:18 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-mini-box/m-p/4318336#M579460 Daniel0210 2023-05-25T12:37:18Z