https://helpforum.sky.com/t5/Sky-Q/Picture-amp-sound-freezing-may-times-a-day-night/m-p/4317836#M579357 <P>Experiencing continuous freezing &amp; no sound on Sky Q mini boxes. Main box not affected. Internet strong have gone through rebooting ie turned of both main &amp; mini boxes unplugging all numerous times however problems continue. No problems using Netflix, Discovery etc Am very frustrated can't watch Sky without assured picture. Can anyone help?&nbsp;</P> Wed, 24 May 2023 16:59:57 GMT E+Fowler 2023-05-24T16:59:57Z https://helpforum.sky.com/t5/Sky-Q/Picture-amp-sound-freezing-may-times-a-day-night/m-p/4317836#M579357 <P>Experiencing continuous freezing &amp; no sound on Sky Q mini boxes. Main box not affected. Internet strong have gone through rebooting ie turned of both main &amp; mini boxes unplugging all numerous times however problems continue. No problems using Netflix, Discovery etc Am very frustrated can't watch Sky without assured picture. Can anyone help?&nbsp;</P> Wed, 24 May 2023 16:59:57 GMT https://helpforum.sky.com/t5/Sky-Q/Picture-amp-sound-freezing-may-times-a-day-night/m-p/4317836#M579357 E+Fowler 2023-05-24T16:59:57Z https://helpforum.sky.com/t5/Sky-Q/Picture-amp-sound-freezing-may-times-a-day-night/m-p/4317841#M579358 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3421354">@E+Fowler</a>&nbsp;wrote:<BR /><P>Internet strong</P><HR /></BLOCKQUOTE><P>The Main Q to mini box doesn't use your Internet connection.&nbsp; It creates it's own 5GHz mesh to communicate between the boxes - indeed, this may be clashing with your WiFi connection.</P> Wed, 24 May 2023 17:07:51 GMT https://helpforum.sky.com/t5/Sky-Q/Picture-amp-sound-freezing-may-times-a-day-night/m-p/4317841#M579358 PandJ2020 2023-05-24T17:07:51Z