topic Re: Netflix Extra Member in Sky Q

Netflix Password Sharing / Adding Extra Member

vbxco — Thu, 01 Jun 2023 10:38:21 GMT

Our daughter is at university and has been using our Netflix account to watch TV, but after the announcement today that Netflix is reducing sharing to just devices in one household, I went looking to see what our options are for keeping our daughter connected to Netflix.

The Netflix website talks about an Extra Member option where you pay an additional £4.99 pm and can invite someone who is not in your household to watch, for example a daughter at university.

However, because we get our Netflix subscription as part of our Sky package there is no option on the Account page at Netflix to add an extra member. I also cannot find an option to add an extra member on the Sky.com account page.

Does anyone know how we add an Extra Member to our Netflix sub through Sky?

Thanks

Moderator comments: edited title

Re: Netflix Extra Member

GD1 — Wed, 24 May 2023 09:16:36 GMT

@vbxco Simple answer is there isn't an optiion to do this through Sky or any other provider who has netflix as part of a bundle.

Re: Netflix Extra Member

TimmyBGood — Wed, 24 May 2023 09:35:16 GMT

@vbxco wrote:

However, because we get our Netflix subscription as part of our Sky package there is no option on the Account page at Netflix to add an extra member. I also cannot find an option to add an extra member on the Sky.com account page.

This appears to be a limitation at the Netflix end: their Help page currently reads:

Re: Netflix Extra Member

PandJ2020 — Wed, 24 May 2023 09:42:36 GMT

It's an interesting situation. There will be people 'sharing' their accounts paid through Sky. I wonder what recourse NF will implement if they detect a 'breach'?

Re: Netflix Extra Member

TimmyBGood — Wed, 24 May 2023 09:46:12 GMT

@PandJ2020 wrote:

I wonder what recourse NF will implement if they detect a 'breach'?

As I understand it, only the 'primary location' gets served content (presumably based on an IP address restriction)

The more comprehensive Netflix Hep page is here: https://help.netflix.com/en/node/123279

Re: Netflix Extra Member

PandJ2020 — Wed, 24 May 2023 09:45:21 GMT

@TimmyBGood wrote:
@PandJ2020 wrote:
I wonder what recourse NF will implement if they detect a 'breach'?
As I understand it, only the 'primary address' gets served content (presumably based on an IP restriction)

That's a possibility but very people have static public IP's. I presume they've considered this.

Re: Netflix Extra Member

TimmyBGood — Wed, 24 May 2023 09:49:30 GMT

@PandJ2020 wrote:

That's a possibility but very people have static public IP's. I presume they've considered this.

Well, detection is presumably based on the same subscription account being accessed from different IPs simultaneously, at which point all but one gets blocked from access. Which particular address this is gets left to the primary account holder to decide (and that's not conducive to family harmony ; )

Re: Netflix Extra Member

vbxco — Wed, 24 May 2023 09:52:37 GMT

Interesting. I had assumed that her location would be blocked entirely, rather than NF limiting the streaming to one location at a time.

So is it possible that if we don't watch at the same time, our daughter will be able to still use Netflix when we are not using it?

Equally, how will they know which is the primary location - we'd prefer not to have our viewing blocked in favour of our daughter (much as we love her, there are limits 🤣).

Re: Netflix Extra Member

TimmyBGood — Wed, 24 May 2023 10:02:02 GMT

@vbxco

Very much the same situation here: darling daughter coming to the end of her second year (plus the other offspring hopefully starting in September if he actually managed to get to the exam this morning ; )

It appears to be the 'account owner' who manages 'extra members' (although not in an Ultimate TV account) but I'm unclear who gets to set the 'primary location', and indeed where this detected/listed.

Re: Netflix Extra Member

TimmyBGood — Wed, 24 May 2023 10:25:12 GMT

@vbxco wrote:

Equally, how will they know which is the primary location

This looks relevant:

https://help.netflix.com/en/node/128339

Re: Netflix Extra Member

Doc5907 — Wed, 24 May 2023 10:14:02 GMT

@vbxco wrote:
Interesting. I had assumed that her location would be blocked entirely, rather than NF limiting the streaming to one location at a time.

So is it possible that if we don't watch at the same time, our daughter will be able to still use Netflix when we are not using it?

Equally, how will they know which is the primary location - we'd prefer not to have our viewing blocked in favour of our daughter (much as we love her, there are limits 🤣).

@vbxcopossibly your only option is to change your Netflix billing through Sky to billing to Netflix direct.

Re: Netflix Extra Member

TimmyBGood — Wed, 24 May 2023 10:52:54 GMT

@Doc5907 wrote:

@vbxco possibly your only option is to change your Netflix billing through Sky to billing to Netflix direct.

Which is frankly a pain because re-signing into the Netflix app on Q or Glass/Stream with existing credentials where there's an Ultimate TV subscription in place (mandatory for Glass/Stream and effectively now default in new Q accounts) will change it back again...

Re: Netflix Extra Member

TimmyBGood — Wed, 24 May 2023 10:35:08 GMT

@vbxco

Unfortunately we might have to suggest they do without a few avocado baguettes each month and pay for their own Netflix subscriptions.

Then duck ; )

Netflix 4 members

martin+goulding — Wed, 24 May 2023 12:36:29 GMT

Hi, I have the membership with sky with upto 4 members. I use 1 for me in my household, 1 for 2 others in 2 different households. Does anyone have any ideas how the new netflix all in 1 House works

Re: Netflix 4 members

GD1 — Wed, 24 May 2023 12:53:55 GMT

@martin+goulding Please see this article, unfortunately there is no way for 3rd party billing to allow for additional users. https://rxtvinfo.com/2023/sky-virgin-and-bt-customers-disadvantaged-by-netflix-clampdown/

Re: Netflix 4 members

nigea99 — Wed, 24 May 2023 12:55:03 GMT

@martin+goulding wrote:

Hi, I have the membership with sky with upto 4 members. I use 1 for me in my household, 1 for 2 others in 2 different households. Does anyone have any ideas how the new netflix all in 1 House works

I believe you will get prompted to set which is 'your' household.

Other households will not work afterwards.

Unfortunately there is no way, currently, to take out the 'additional household' add on via SKY - it is only availble via direct subscriptions with Netflix

Re: Netflix 4 members

TimmyBGood — Wed, 24 May 2023 13:01:30 GMT

@martin+goulding wrote:

I have the membership with sky with upto 4 members. I use 1 for me in my household, 1 for 2 others in 2 different households.

Worth noting that's always been outside of the intended use of such a subscription: it's just that Netflix are now going to enforce this.

Re: Netflix Extra Member

Doc5907 — Wed, 24 May 2023 13:06:29 GMT

@TimmyBGood wrote:
@vbxco

Unfortunately we might have to suggest they do without a few avocado baguettes each month and pay for their own Netflix subscriptions.

Then duck ; )

@TimmyBGood looks like your children will be going from this....

to this....

😋

Re: Netflix Extra Member

TimmyBGood — Wed, 24 May 2023 13:16:34 GMT

@Doc5907

I hope I've brought them up to never enter Pret, Costa or Next ; )

Mind you, they probably do just to spite me...

Re: Netflix Extra Member

Chantal+T — Fri, 26 May 2023 11:07:07 GMT

Unfortunately I may stop subscibing via Sky, and transfer to a new account with Netflix direct. Reading up on it, this is possible and one can transfer a profile.