topic Re: James in Sky Q

Mini box error MR104

Beriha — Tue, 23 May 2023 12:01:56 GMT

Sky mini box not working satin error MR104

Moderator comments: edited title of thread

Re: James

Laing1 — Tue, 23 May 2023 11:00:09 GMT

@Beriha wrote:

Sky mini box not working satin error MR104

@Beriha Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

doing the same with the mini box

Re: James

oldfella — Tue, 23 May 2023 11:05:19 GMT

@Beriha wrote:

Sky mini box not working satin error MR104

Hi @Beriha

If a reboot doesn't help try a Network Reset on the mini.
Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.
You will be asked to press the WPS button on the main Q box (not the mini).

If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box