topic Re: Broken sky q box in Sky Q

Broken sky q box

54321andy — Sun, 21 May 2023 19:10:26 GMT

My SkyQ box isn't working. I've followed all of the help guides and it still won't switch on. It is stuck on the red light with the blue Q going on and off.

Re: Broken sky q box

oldfella — Sun, 21 May 2023 19:12:49 GMT

@54321andy wrote:

My SkyQ box isn't working. I've followed all of the help guides and it still won't switch on. It is stuck on the red light with the blue Q going on and off.

Hi @54321andy

Have you worked completely through the following link?

https://www.sky.com/help/articles/sky-q-box-wont-turn-on

Re: Broken sky q box

Daniel0210 — Sun, 21 May 2023 19:13:44 GMT

@54321andy

Try the troubleshooting here

https://www.sky.com/help/articles/sky-q-box-wont-turn-on-t2