topic Re: Scam call about Sky TV in Sky Q

Scam call about Sky TV

Anonymous — Fri, 19 May 2023 09:11:25 GMT

Got a call yesterday from 0800 802 1469, knew my name, what I paid for sky and my package. Knew when my deal expired but was very weird, asking email, phone, password.
I called sky today to check if someone from the retention team had phoned me and there was no record of it.
a bit concerned, what can they get from my info, obviously I didn't give out any private information. Very annoyed that @Sky cannot help me with this.

Re: Scam call about Sky TV

Mark39 — Fri, 19 May 2023 09:20:09 GMT

Most likely a call from Sky Protect, administered on behalf of Sky by Domestic and General Insurance, offering you insurance for your household electronics, including your Sky kit.

https://www.sky.com/help/articles/sky-protect-frequently-asked-topics

Re: Scam call about Sky TV

TimmyBGood — Fri, 19 May 2023 10:16:23 GMT

@Anonymous wrote:

knew my name, what I paid for sky and my package. Knew when my deal expired but was very weird, asking email, phone, password.

As @Mark39 indicates, Sky can legitimately use that information to facilitate insurance sales calls made from or on behalf of D&G, which is frankly annoying but unfortunately permitted by the relevant legislation

Re: Scam call about Sky TV

bob1234 — Fri, 19 May 2023 12:27:48 GMT

Sky seem to ask for the complete password which is very bad practice, a couple of digits should be enough. I know you should use a different password for all firms etc but not many people do and if a password leaks there is much damage that can be done to your finances.

Re: Scam call about Sky TV

GrumpyGrandpa1 — Mon, 23 Oct 2023 07:57:59 GMT

I had the same call. Eventually they asked for the first 6 digits of my account number as they had the last 2. They then wanted to confirm my sort code. I indicated my concern and that I thought it was a scam. Immediately the phone went dead and surprise surprise, no return phone call, which I would have expected as a minimum. I am relieved that they didn't get too much information from me but Sky need to understand that D&G (or whoever it is) are worrying some of their customers.

Re: Scam call about Sky TV

Trh71 — Mon, 03 Feb 2025 12:22:24 GMT

Just had a call from this number, they hung up when I answered, hence why I searched this number. Possibly feedback?

Re: Scam call about Sky TV

Ellie_TV — Mon, 03 Feb 2025 14:49:48 GMT

Scam.

https://who-called.co.uk/Number/08008021469

Re: Scam call about Sky TV

snaitha — Wed, 12 Feb 2025 15:11:50 GMT

not comfortable with this at all, had some foreign guy came on knew my name and as soon as wanting to confirm address , i just hang up....yeah dude do you want my sort code and account number and 3 digit code , yeah way to go milk me for every penny , really annoying as i never answer numbers i dont know a syou hear of the amount of people being scammed and isnt amusing number ended 0758

Re: Scam call about Sky TV

Laing1 — Wed, 12 Feb 2025 16:29:49 GMT

@snaitha wrote:

not comfortable with this at all, had some foreign guy came on knew my name and as soon as wanting to confirm address , i just hang up....yeah dude do you want my sort code and account number and 3 digit code , yeah way to go milk me for every penny , really annoying as i never answer numbers i dont know a syou hear of the amount of people being scammed and isnt amusing number ended 0758

@snaitha and what has this to do with Sky TV did they say they were from Sky or have your Sky details ?

Re: Scam call about Sky TV

snaitha — Wed, 12 Feb 2025 16:40:25 GMT

yes said they were from sky , when i put the number in on google search many people saying "avoid " and block number etc, makes you feel uncomfortable as ive been informed that you dont get calls about making purchases sign new deals from a call