topic Re: SKYUHD Problem in Sky Q

SKYUHD Problem

elthompo27 — Thu, 18 May 2023 19:53:32 GMT

Hi all

Currently trying to watch sky sports in UHD. It keeps cutting out audio and glitching on the picture? (I've never had an issue with this until now)

When I have put it back on normal HD sky, it's fine? Can anyone assist with my issue please.

many thanks 😊

PandJ2020 — Thu, 18 May 2023 21:04:43 GMT

Reboot your box in the first instance.

It could be a dish alignment issue if that doesn't fix it.

PandJ2020 — Thu, 18 May 2023 21:06:03 GMT

There's a couple of posts about this so perhaps it's a transmission issue at Sky's end...

blade+the — Thu, 18 May 2023 21:36:20 GMT

I have same issue today for the owls v peterborogh game. Hd is fine, just uhd is freezing and pixelated

lettice — Fri, 19 May 2023 05:28:18 GMT

Looks like it maybe an issue Sky end, I had some pixelation and sound troubles with some of the live uhd feeds yesterday.

A box reboot did not fix it for those feeds.

The f1 and main event channel uhd worked faultlessly, including the live Indycar practice.