topic Netflix in Sky Q

Netflix

Tanya.R — Thu, 18 May 2023 20:23:02 GMT

I've reduced my sky package, but now only one device can watch Netflix at the same time. What do I need to update this please? I think it's HD but I can't seem to upgrade this online. Thank you

Re: Netflix

oldfella — Thu, 18 May 2023 20:25:00 GMT

@Tanya.R wrote:

I've reduced my sky package, but now only one device can watch Netflix at the same time. What do I need to update this please? I think it's HD but I can't seem to upgrade this online. Thank you

Hi @Tanya.R

Assuming you subscribe through Sky
Sky Ultimate TV includes the Netflix Basic plan (1 screen + SD)
You can upgrade to Netflix Standard (2 screens + HD) by adding the HD pack On Sky Q.
You can upgrade to Netflix Premium (4 screens + UHD/HDR) by adding the Ultra HD pack (requires the HD pack first) on Sky Q.

Re: Netflix

Tanya.R — Thu, 18 May 2023 20:28:09 GMT

@oldfella hi, thank you so much this is really helpful