Catch-up tv

RyanAub — Wed, 17 May 2023 15:35:36 GMT

Can't download catch up tv, says I need to upgrade. I've tried changing the download format and it still doesn't work

Re: Catch-up tv

oldfella — Wed, 17 May 2023 15:51:49 GMT

@RyanAub wrote:
Can't download catch up tv, says I need to upgrade. I've tried changing the download format and it still doesn't work

Hi @RyanAub

Did you change the format in preferences?
It's best to change your Download preference to SD in Home - Settings - Setup - Preferences.
This needs to done on the main Q box.
Then if you want to download any HD content from free to air channels (BBCHD ,ITVHD etc) you can select HD in the All formats tab of the content . This will change the format for that particular download only but still leave your format to SD in preferences.

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Catch-up tv

Re: Catch-up tv