topic I have a Sky Q box & want to upgrade to Ultra HD in Sky Q

I have a Sky Q box & want to upgrade to Ultra HD

willy+wonka64 — Wed, 17 May 2023 15:04:08 GMT

I received an advert from Sky & as a Diamond customer I was offered a free period of Ultra HD but I just can't find how to take up the offer.

Thank you

Re: I have a Sky Q box & want to upgrade to Ultra HD

oldfella — Wed, 17 May 2023 15:17:38 GMT

@willy+wonka64 wrote:

I received an advert from Sky & as a Diamond customer I was offered a free period of Ultra HD but I just can't find how to take up the offer.

Thank you

Hi @willy+wonka64

Have you checked your offers in the My Sky VIP mobile App?

Failing that best to contact Sky directly.

If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Re: I have a Sky Q box & want to upgrade to Ultra HD

willy+wonka64 — Fri, 19 May 2023 13:29:09 GMT

Thank you very much for your help it was useful, have a great day

W Wonka64