topic Re: Rte 2 sky q in Sky Q

Rte 2 sky q

Davethebrave — Sun, 14 May 2023 14:45:33 GMT

Hi,

RTE 2 on my sky box does not work at certain times, always when football is on especially the Sunday game😔

All other channels working. Lines across the screen and unwatchable. Broadband is perfect. Any ideas?

Re: Rte 2 sky q

Lisa-P1987 — Mon, 15 May 2023 08:38:34 GMT

Hi there Davethebrave, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Rte 2 sky q

Mandoscx — Tue, 16 May 2023 19:52:25 GMT

Rte one is not working now over a week, reboot done and no change.

Any ideas?

Re: Rte 2 sky q

Tom-W19 — Wed, 17 May 2023 08:51:59 GMT

Hi Davethebrave

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.