https://helpforum.sky.com/t5/Sky-Q/Sky-Q-remote-control-setup-not-working-Samsung-tv/m-p/4309716#M578191 <P>Hi there Samanthapinkpurdy, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Tue, 16 May 2023 12:57:47 GMT Lisa-P1987 2023-05-16T12:57:47Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-remote-control-setup-not-working-Samsung-tv/m-p/4309305#M578163 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4418.jpeg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/89992iAFC516E1A626B98C/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_4418.jpeg" alt="IMG_4418.jpeg" /></span></P><P>this page is stuck like this and goes no further ?&nbsp;</P><P> </P> Tue, 16 May 2023 00:40:28 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-remote-control-setup-not-working-Samsung-tv/m-p/4309305#M578163 Samanthapinkpurdy 2023-05-16T00:40:28Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-remote-control-setup-not-working-Samsung-tv/m-p/4309716#M578191 <P>Hi there Samanthapinkpurdy, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Tue, 16 May 2023 12:57:47 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-remote-control-setup-not-working-Samsung-tv/m-p/4309716#M578191 Lisa-P1987 2023-05-16T12:57:47Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-remote-control-setup-not-working-Samsung-tv/m-p/4312920#M578489 <P>Thanks for chatting to us Samanthapinkpurdy. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks</P> Thu, 18 May 2023 13:24:22 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-remote-control-setup-not-working-Samsung-tv/m-p/4312920#M578489 Lisa-P1987 2023-05-18T13:24:22Z