https://helpforum.sky.com/t5/Sky-Q/linking-existing-Netflix-account-but-get-ERROR-CODE-DSU-529/m-p/4308664#M578086 <P>Hi there Mlast, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Mon, 15 May 2023 08:43:39 GMT Lisa-P1987 2023-05-15T08:43:39Z https://helpforum.sky.com/t5/Sky-Q/linking-existing-Netflix-account-but-get-ERROR-CODE-DSU-529/m-p/4308391#M578029 <P>Hi, I have changed my subscription today in Bluewater Sky Store and have opted to have Netflix. I already have Netflix seperately but want to now link the new Sky Netflix and stop paying the £15.99 per month which I have been paying. I can not link my Sky account to my existing Netflix account and got fraustrated that I had to call the technical help line.&nbsp; I have logged out of my normal sign in. The young lady got me to check a variety of info in the settings i my Sky Q box and said that was all fine. She then got me to unplug my Sky Q box and leave it off for 30 seconds then plug it back in. Once it had done a restart, she got me to go to the Apps settings and refresh them then she said it may take a while to take effect. I have left it several hours now and have tried to link them again by going onto 'ON DEMAND' then chose any Netflix programme. I did that then, as the lady said, click on sign up, and I am then presented with a screen that says 'Add Netflix to your Sky account' which I tried to do. I then got blue screen and presented with the technical error and code DSU_529. Should I be recieving a link to do this? I am really starting to get fraustrated with this and am tempted to just say "put me back to what I was". This is not a simple process. PLEASE HELP ME!!!!!!!!</P> Sun, 14 May 2023 19:08:13 GMT https://helpforum.sky.com/t5/Sky-Q/linking-existing-Netflix-account-but-get-ERROR-CODE-DSU-529/m-p/4308391#M578029 Mlast 2023-05-14T19:08:13Z https://helpforum.sky.com/t5/Sky-Q/linking-existing-Netflix-account-but-get-ERROR-CODE-DSU-529/m-p/4308664#M578086 <P>Hi there Mlast, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Mon, 15 May 2023 08:43:39 GMT https://helpforum.sky.com/t5/Sky-Q/linking-existing-Netflix-account-but-get-ERROR-CODE-DSU-529/m-p/4308664#M578086 Lisa-P1987 2023-05-15T08:43:39Z