https://helpforum.sky.com/t5/Sky-Q/Issue-with-sky-tv/m-p/4307704#M577919 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3769140">@William7196</a>&nbsp; You are not addressing Skty via the forum, we are all customers, however a No Signal is likely to be aTV issue, a No satelliet signal issue would mean no signal to the Skyt box, neother are caused by a cancelled subscription.</P> Sat, 13 May 2023 16:54:30 GMT GD1 2023-05-13T16:54:30Z https://helpforum.sky.com/t5/Sky-Q/Issue-with-sky-tv/m-p/4307702#M577917 <P>I recently had my bankers card hacked which was subsequently cancel and a new card arranged. &nbsp;I then received a email from yourselves saying my payment hadn't gone through and asked me to provide new bank details which I did and the payment has been taken.&nbsp;<BR />on returning from my holidays yesterday I cannot get my sky to work it just says no signal. &nbsp; I need to understand whether you have cancel my subscription and why as the payment was not late. &nbsp;Also I need the service resuming asap</P><P>thanks Alison Hoades</P><P>&nbsp;</P> Sat, 13 May 2023 16:51:37 GMT https://helpforum.sky.com/t5/Sky-Q/Issue-with-sky-tv/m-p/4307702#M577917 William7196 2023-05-13T16:51:37Z https://helpforum.sky.com/t5/Sky-Q/Issue-with-sky-tv/m-p/4307704#M577919 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3769140">@William7196</a>&nbsp; You are not addressing Skty via the forum, we are all customers, however a No Signal is likely to be aTV issue, a No satelliet signal issue would mean no signal to the Skyt box, neother are caused by a cancelled subscription.</P> Sat, 13 May 2023 16:54:30 GMT https://helpforum.sky.com/t5/Sky-Q/Issue-with-sky-tv/m-p/4307704#M577919 GD1 2023-05-13T16:54:30Z