topic Sk q box stuck on a blue screen message on start up in Sky Q

Sk q box stuck on a blue screen message on start up

Mairting — Sat, 13 May 2023 05:13:49 GMT

The blue Q indicator keeps spinning. The orange indicator is on. The screen says

SKY

WHEN THE SCREEN GOES BLANK, PRESS HOME TO GET STARTRED

All on line advice has been attempted. Any suggestions?

Re: Sk q box stuck on a blue screen message on start up

Daniel0210 — Sat, 13 May 2023 05:24:18 GMT

@Mairting

Have you followed this link?
https://www.sky.com/help/articles/sky-q-box-wont-turn-on

Re: Sk q box stuck on a blue screen message on start up

Shafqat2 — Tue, 07 Nov 2023 15:34:48 GMT

My sky box is not working

Re: Sk q box stuck on a blue screen message on start up

Shafqat2 — Tue, 07 Nov 2023 15:38:31 GMT

I actually need an engineer to setup my sky box. It's because i have my room settings and the main cable is not long enough to reach to the sky box.

Re: Sk q box stuck on a blue screen message on start up

Daniel0210 — Tue, 07 Nov 2023 15:40:37 GMT

More details please if you want advice @Shafqat2

edit: our posts crossed. If running an extension cable to the new box location won't work call Sky and arrange an engineer. There will be a charge for this.