Second Q install

jp2003 — Wed, 10 May 2023 08:59:58 GMT

Hi. I switched from Sky Q to Stream but didn't get on with Stream so cancelled it. I returned all my Q equipment.

I miss the Q box so I've just rang up and got a £5 monthly Sky Essentials deal but someone has to come out and install a new box again.

I did query this with the agent but was told as I cancelled before I have to have a Sky install again instead of a box being posted out.

Is this correct? Thanks.

Re: Second Q install

TimmyBGood — Wed, 10 May 2023 09:24:37 GMT

@jp2003 wrote:

I did query this with the agent but was told as I cancelled before I have to have a Sky install again instead of a box being posted out.

I suspect that's just based on what their script says: from memory posters have reported both installer attendance and courier delivery in those circumstances. At least it should be a quick visit...

topic Re: Second Q install in Sky Q

Second Q install

Re: Second Q install