topic Re: I have a new Q box. There is no signal tonight, in Sky Q

I have a new Q box. There is no signal tonight,

Albert+Street — Tue, 09 May 2023 20:15:04 GMT

The message on the screen says NO SIGNAL. New Q box.

Re: I have a new Q box. There is no signal tonight,

oldfella — Tue, 09 May 2023 20:23:18 GMT

@Albert+Street wrote:

The message on the screen says NO SIGNAL. New Q box.

Hi @Albert+Street

No Signal

This is a message from your TV saying that it is not receiving the output from your Q box.

Make sure that your TV is switched to the correct HDMI input for the Q box.

If it was an issue with the Q box signal it would be No Satellite signal

Re: I have a new Q box. There is no signal tonight,

Murrayhelen — Tue, 09 May 2023 22:03:44 GMT

I have had the same issue. But in my settings, the satellite signal is fine. All day it has been like this.

Re: I have a new Q box. There is no signal tonight,

Mark39 — Wed, 10 May 2023 09:17:37 GMT

@Murrayhelen wrote:
I have had the same issue. But in my settings, the satellite signal is fine. All day it has been like this.

As explained in the reply to the original post, the 'no signal' message is from your tv, not your Sky Q box. It means there's an issue with the connection between your Sky Q box and your tv. Check that the HDMI is firmly connected at both ends.