topic Re: New version in Sky Q

New version

Pepsiduff — Tue, 09 May 2023 17:08:54 GMT

I have a new version to do on my sky Q box but I can't see to connect to the internet. My box won't store my Wi-Fi settings so I have to enter every time but this upgrade message is on the screen covering the settings page.

Re: New version

nigea99 — Tue, 09 May 2023 17:10:22 GMT

hi @Pepsiduff

This sounds more like an update of your TV's own firmware - try using the TV's own remote

Re: New version

Laing1 — Tue, 09 May 2023 17:10:32 GMT

@Pepsiduff wrote:

I have a new version to do on my sky Q box but I can't see to connect to the internet. My box won't store my Wi-Fi settings so I have to enter every time but this upgrade message is on the screen covering the settings page.

@Pepsiduff could that be a message from your TV that needs to be removed by using the TV remote

Re: New version

Pepsiduff — Tue, 09 May 2023 17:13:26 GMT

Oops yes thank you 🤦🏼‍♀️

Re: New version

jacky+57 — Mon, 22 May 2023 07:24:45 GMT

hi, I have the new version upgrade message on my tv but cannot find how to press upgrade using the remote. mike

Re: New version

GD1 — Mon, 22 May 2023 07:28:58 GMT

@jacky+57 Please see the replies posted above your post specifically the one marked as Answer.

Re: New version

TimmyBGood — Mon, 22 May 2023 10:07:59 GMT

@jacky+57 wrote:

I have the new version upgrade message on my tv but cannot find how to press upgrade using the remote.

Even a 'linked' Sky remote cannot dismiss or apply a television software update: that has to be done using the televisions own handset.

Re: New version

jacky+57 — Mon, 22 May 2023 11:01:35 GMT

thank you very much, the other posts did not say the tv remote not the sky remote, thanks again YOUR A STAR, Mike

Re: New version

nigea99 — Mon, 22 May 2023 11:34:14 GMT

@jacky+57 wrote:

thank you very much, the other posts did not say the tv remote not the sky remote, thanks again YOUR A STAR, Mike

'try using the TV's own remote' in the post marked as Answer