topic Sky Mini Box working in one room but not another in Sky Q

Sky Mini Box working in one room but not another

Ducky147 — Mon, 08 May 2023 11:16:06 GMT

My sky mini box works great in one room. I have a second one and the programme I tune into freezes. I changed it to the room that does work and it works fine there. In the good room I have250mb download and the bad room 45mb download. Do I simply need a booster box?

Re: Sky Mini Box working in one room but not another

Addie15 — Tue, 09 May 2023 08:08:35 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Mini Box working in one room but not another

Lisa-P1987 — Mon, 15 May 2023 14:57:52 GMT

Update - Spoken to Ducky147 about their technical issues