https://helpforum.sky.com/t5/Sky-Q/Still-waiting-on-return-box-for-equipment/m-p/4302838#M577229 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3766408">@Billybob987</a>&nbsp;If you are asked to return Sky equipment then all the information you need is in this link<BR /><A href="https://www.sky.com/help/articles/return-or-recycle-sky-equipment" target="_blank">https://www.sky.com/help/articles/return-or-recycle-sky-equipment</A><BR />If you are using the Royal Mail print at home option they send you an acknowledgement email almost immediately telling you the next step is to print the label BUT there is no link or attachment to print the label, this is sent in a separate email, in my case it went into my junk file.</P><P>REMEMBER <FONT color="#FF0000"><STRONG>KEEP</STRONG> </FONT>your proof of posting.</P> Mon, 08 May 2023 10:09:39 GMT bob1234 2023-05-08T10:09:39Z https://helpforum.sky.com/t5/Sky-Q/Still-waiting-on-return-box-for-equipment/m-p/4302833#M577228 <P>As above, I don't want to be charged&nbsp;</P> Mon, 08 May 2023 10:07:23 GMT https://helpforum.sky.com/t5/Sky-Q/Still-waiting-on-return-box-for-equipment/m-p/4302833#M577228 Billybob987 2023-05-08T10:07:23Z https://helpforum.sky.com/t5/Sky-Q/Still-waiting-on-return-box-for-equipment/m-p/4302838#M577229 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3766408">@Billybob987</a>&nbsp;If you are asked to return Sky equipment then all the information you need is in this link<BR /><A href="https://www.sky.com/help/articles/return-or-recycle-sky-equipment" target="_blank">https://www.sky.com/help/articles/return-or-recycle-sky-equipment</A><BR />If you are using the Royal Mail print at home option they send you an acknowledgement email almost immediately telling you the next step is to print the label BUT there is no link or attachment to print the label, this is sent in a separate email, in my case it went into my junk file.</P><P>REMEMBER <FONT color="#FF0000"><STRONG>KEEP</STRONG> </FONT>your proof of posting.</P> Mon, 08 May 2023 10:09:39 GMT https://helpforum.sky.com/t5/Sky-Q/Still-waiting-on-return-box-for-equipment/m-p/4302838#M577229 bob1234 2023-05-08T10:09:39Z https://helpforum.sky.com/t5/Sky-Q/Still-waiting-on-return-box-for-equipment/m-p/4302840#M577231 <P>I haven't revived either email&nbsp;</P> Mon, 08 May 2023 10:11:39 GMT https://helpforum.sky.com/t5/Sky-Q/Still-waiting-on-return-box-for-equipment/m-p/4302840#M577231 Billybob987 2023-05-08T10:11:39Z https://helpforum.sky.com/t5/Sky-Q/Still-waiting-on-return-box-for-equipment/m-p/4302841#M577232 <P>Sorry, I meant I haven't received both emails&nbsp;</P> Mon, 08 May 2023 10:12:16 GMT https://helpforum.sky.com/t5/Sky-Q/Still-waiting-on-return-box-for-equipment/m-p/4302841#M577232 Billybob987 2023-05-08T10:12:16Z https://helpforum.sky.com/t5/Sky-Q/Still-waiting-on-return-box-for-equipment/m-p/4302846#M577235 <P>Thanks sorted now&nbsp;</P> Mon, 08 May 2023 10:22:23 GMT https://helpforum.sky.com/t5/Sky-Q/Still-waiting-on-return-box-for-equipment/m-p/4302846#M577235 Billybob987 2023-05-08T10:22:23Z