https://helpforum.sky.com/t5/Sky-Q/My-sky-f1-channel-problem/m-p/4302555#M577189 <P>Hi there my sky f1 channel is freezing&nbsp;</P><P>Please can someone help me to stop the freezing please? Thanks&nbsp;</P> Sun, 07 May 2023 19:17:53 GMT Cesario 2023-05-07T19:17:53Z https://helpforum.sky.com/t5/Sky-Q/My-sky-f1-channel-problem/m-p/4302555#M577189 <P>Hi there my sky f1 channel is freezing&nbsp;</P><P>Please can someone help me to stop the freezing please? Thanks&nbsp;</P> Sun, 07 May 2023 19:17:53 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-f1-channel-problem/m-p/4302555#M577189 Cesario 2023-05-07T19:17:53Z https://helpforum.sky.com/t5/Sky-Q/My-sky-f1-channel-problem/m-p/4302565#M577191 <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3766257">@Cesario</a>&nbsp;</P> <P>&nbsp;</P> <P>Possibly try a power down restart of&nbsp;your main SKY Q box :</P> <P>&nbsp;Use the remote to place it into standby mode</P> <P>&nbsp;Then remove the power to it (either switch off at mains or remove the power plug)</P> <P>&nbsp;Wait at least 30s</P> <P>&nbsp;Then re-apply the power &amp; wait for it to fully restart - this may take a few minutes.</P> <P>&nbsp;</P> <P>If that doesn't help then possibly a lsight problem with your dish alignment - although not ideal try looking further down the channel list for a different resolution - I have UHD on 406&nbsp; so HD is on 857 &amp; SD on 864&nbsp; &nbsp;&nbsp;</P> Sun, 07 May 2023 19:46:03 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-f1-channel-problem/m-p/4302565#M577191 nigea99 2023-05-07T19:46:03Z