topic Re: sky remote still not working in Sky Q https://helpforum.sky.com/t5/Sky-Q/sky-remote-still-not-working/m-p/4302200#M577134 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3766002">@sky+remote+volume</a>&nbsp;<BR />If your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some troubleshooting some of which you may have already tried and then it’ll send you to a form to request a replacement (this is not available for ROI customers). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.</P> Sun, 07 May 2023 09:57:53 GMT Daniel0210 2023-05-07T09:57:53Z sky remote still not working https://helpforum.sky.com/t5/Sky-Q/sky-remote-still-not-working/m-p/4302189#M577131 <P>volume control still&nbsp; not working tried resetting it several times 1 and 3&nbsp; &nbsp; 7 and 9 rebooting , batteries removed&nbsp; several times but still no joy only volume and on and off not working frustrating&nbsp; but do i need new remote tried everything for mini box only&nbsp;</P> Sun, 07 May 2023 09:34:41 GMT https://helpforum.sky.com/t5/Sky-Q/sky-remote-still-not-working/m-p/4302189#M577131 sky+remote+volume 2023-05-07T09:34:41Z Re: sky remote still not working https://helpforum.sky.com/t5/Sky-Q/sky-remote-still-not-working/m-p/4302200#M577134 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3766002">@sky+remote+volume</a>&nbsp;<BR />If your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some troubleshooting some of which you may have already tried and then it’ll send you to a form to request a replacement (this is not available for ROI customers). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.</P> Sun, 07 May 2023 09:57:53 GMT https://helpforum.sky.com/t5/Sky-Q/sky-remote-still-not-working/m-p/4302200#M577134 Daniel0210 2023-05-07T09:57:53Z