https://helpforum.sky.com/t5/Sky-Q/Remote-issue/m-p/4300364#M576790 <P>The buttons are&nbsp; not responding when I press my remote</P><P>&nbsp;</P> Thu, 04 May 2023 19:07:37 GMT Danielle+Fohe 2023-05-04T19:07:37Z https://helpforum.sky.com/t5/Sky-Q/Remote-issue/m-p/4300357#M576788 My remote control is not working Thu, 04 May 2023 19:04:23 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-issue/m-p/4300357#M576788 Danielle+Fohe 2023-05-04T19:04:23Z https://helpforum.sky.com/t5/Sky-Q/Remote-issue/m-p/4300359#M576789 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3764965">@Danielle+Fohe</a>&nbsp;</P> <P>You'll have to provide some more info.&nbsp;</P> Thu, 04 May 2023 19:05:34 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-issue/m-p/4300359#M576789 Daniel0210 2023-05-04T19:05:34Z https://helpforum.sky.com/t5/Sky-Q/Remote-issue/m-p/4300364#M576790 <P>The buttons are&nbsp; not responding when I press my remote</P><P>&nbsp;</P> Thu, 04 May 2023 19:07:37 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-issue/m-p/4300364#M576790 Danielle+Fohe 2023-05-04T19:07:37Z https://helpforum.sky.com/t5/Sky-Q/Remote-issue/m-p/4300367#M576791 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3764965">@Danielle+Fohe</a>&nbsp;</P> <P>Okay.&nbsp;If your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for ROI customers). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR /></P> Thu, 04 May 2023 19:09:17 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-issue/m-p/4300367#M576791 Daniel0210 2023-05-04T19:09:17Z