topic Sky q broke in Sky Q

Sky q broke

adlawes29 — Wed, 03 May 2023 11:06:17 GMT

I was meant to return my sky q box but unfortunately I've got no idea where it is. I've searched everywhere for it!

Re: Sky q broke

Daniel0210 — Wed, 03 May 2023 11:10:22 GMT

You're just telling other customers here. If you've been requested to return a Sky Q box and you don't then you'll be charged the non return fee.

Re: Sky q broke

TimmyBGood — Wed, 03 May 2023 11:43:25 GMT

@adlawes29

Non-return fees are described here:

https://www.sky.com/help/articles/charges-for-not-returning-sky-q-equipment

£135 for a 2TB

£115 for a 1TB

£50 for a Mini

Note that if you are expecting a courier swap-out of faulty hardware then that's rather more problematic, as they shouldn't be handing over a new box until they have the previous item in hand.