topic Re: My cable was wrecked in flood is there anyway someone can come out in Sky Q

My cable was wrecked in flood is there anyway someone can come out

Kaci+Crossert — Tue, 02 May 2023 17:20:08 GMT

Cable had to be ripped out need new one installed

Re: My cable was wrecked in flood is there anyway someone can come out

Laing1 — Tue, 02 May 2023 17:22:22 GMT

@Kaci+Crossert wrote:

Cable had to be ripped out need new one installed

@Kaci+Crossert Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag

Re: My cable was wrecked in flood is there anyway someone can come out

bob1234 — Tue, 02 May 2023 17:34:16 GMT

@Kaci+CrossertSky may charge as it is accidental damage, Sky charge about £65 but as the cable from the dish is yours you could get an independent aerial installer to do it, get a quote.

Re: My cable was wrecked in flood is there anyway someone can come out

Kevin-7248 — Tue, 02 May 2023 20:12:24 GMT

Or would this be part of a home and contents insurance claim, possibly?