topic Failure to download in Sky Q

Failure to download

Qesty — Tue, 02 May 2023 16:58:14 GMT

I have tried to download and have changed preferences to SD. But still will not download, saying download, failed, network problem failed.

I have checked Tv internet connected via router and wifi.

Please help.

Re: Failure to download

Mr+Flibbles+86 — Wed, 03 May 2023 07:33:06 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Failure to download

Addie15 — Fri, 05 May 2023 07:35:26 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.