https://helpforum.sky.com/t5/Sky-Q/How-do-I-get-my-sky-q-box-to-upgrade-without-having-to-phone/m-p/4298404#M576453 <P>I have tried that but it comes up saying sorry cant access this page try again later which i do and it keeps comiing up saying the same after time and time again. I have two active accounts on the same sky id ,one which has been cancelled years ago and is still showing up on my new account current&nbsp; The other which has all my new tv,broadband ,sky talk bills together. Isnt there a way to cancel my old account ,As i believe this might be the problem. Ive phoned sky and been passed on to this person and that person and i am gettin nowhere,i even had a person from sky and not even they could help me apart from try and raise a CRF form which got cancelled two days into it and now awaiting a result from a recent CRF form which no doubt will probably get cancelled and i will still not be any further ahead in soliving my problem. Im getting tired of&nbsp; wasting hours of my time and getting nowhere. What else can i do? Would it be possible to just cancel both accounts and restart my sky account a fresh?</P> Tue, 02 May 2023 16:08:40 GMT Dalriada 2023-05-02T16:08:40Z https://helpforum.sky.com/t5/Sky-Q/How-do-I-get-my-sky-q-box-to-upgrade-without-having-to-phone/m-p/4273384#M572441 <P>I go to my sky on my q box but I can't upgrade my package or view deals or offers ? I'm not a fan of phoning so why can't I do this on my q box?</P> Wed, 05 Apr 2023 16:55:50 GMT https://helpforum.sky.com/t5/Sky-Q/How-do-I-get-my-sky-q-box-to-upgrade-without-having-to-phone/m-p/4273384#M572441 Dalriada 2023-04-05T16:55:50Z https://helpforum.sky.com/t5/Sky-Q/How-do-I-get-my-sky-q-box-to-upgrade-without-having-to-phone/m-p/4273392#M572442 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3748884">@Dalriada</a>&nbsp;wrote:<BR /> <P>I go to my sky on my q box but I can't upgrade my package or view deals or offers ? I'm not a fan of phoning so why can't I do this on my q box?</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3748884">@Dalriada</a>&nbsp;</P> <P>Check the Offers tab at the top Community line of this forum.</P> Wed, 05 Apr 2023 17:05:12 GMT https://helpforum.sky.com/t5/Sky-Q/How-do-I-get-my-sky-q-box-to-upgrade-without-having-to-phone/m-p/4273392#M572442 oldfella 2023-04-05T17:05:12Z https://helpforum.sky.com/t5/Sky-Q/How-do-I-get-my-sky-q-box-to-upgrade-without-having-to-phone/m-p/4298404#M576453 <P>I have tried that but it comes up saying sorry cant access this page try again later which i do and it keeps comiing up saying the same after time and time again. I have two active accounts on the same sky id ,one which has been cancelled years ago and is still showing up on my new account current&nbsp; The other which has all my new tv,broadband ,sky talk bills together. Isnt there a way to cancel my old account ,As i believe this might be the problem. Ive phoned sky and been passed on to this person and that person and i am gettin nowhere,i even had a person from sky and not even they could help me apart from try and raise a CRF form which got cancelled two days into it and now awaiting a result from a recent CRF form which no doubt will probably get cancelled and i will still not be any further ahead in soliving my problem. Im getting tired of&nbsp; wasting hours of my time and getting nowhere. What else can i do? Would it be possible to just cancel both accounts and restart my sky account a fresh?</P> Tue, 02 May 2023 16:08:40 GMT https://helpforum.sky.com/t5/Sky-Q/How-do-I-get-my-sky-q-box-to-upgrade-without-having-to-phone/m-p/4298404#M576453 Dalriada 2023-05-02T16:08:40Z