topic Connect wifi to sky q box in Sky Q

Connect wifi to sky q box

MacGyver — Tue, 02 May 2023 14:39:50 GMT

The connection to my wifi router is damaged (workman pulled it out of the back of the box and it got frayed and I'm not certain it still works).

Do I need a new one or can I just unplug it because I have that wire running all along my skirting boards and could do without it.

Thanks, Patricia

Re: Connect wifi to sky q box

Mr+Flibbles+86 — Wed, 03 May 2023 07:28:55 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Connect wifi to sky q box

Addie15 — Fri, 05 May 2023 07:33:52 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.