https://helpforum.sky.com/t5/Sky-Q/Paramount-plus/m-p/4298324#M576431 <P>Got Sky Cinema but the Paramount will not load when I attempt it, hence the message on the screen.</P> Tue, 02 May 2023 14:28:25 GMT bluebluemoon 2023-05-02T14:28:25Z https://helpforum.sky.com/t5/Sky-Q/Paramount-plus/m-p/4297961#M576395 <P> New to Sky Q, am told have Paramount Plus as an freebie for a few months but cannot activate it. When I click on the Get Paramount + box it goes to a screen that is an error message (MYSKY_2998) Can't use sign in box as don't have credentials. Any suggestions? Thanks.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_3600.jpeg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/89570i779D74B06D1364B7/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_3600.jpeg" alt="IMG_3600.jpeg" /></span></P> Tue, 02 May 2023 09:26:48 GMT https://helpforum.sky.com/t5/Sky-Q/Paramount-plus/m-p/4297961#M576395 bluebluemoon 2023-05-02T09:26:48Z https://helpforum.sky.com/t5/Sky-Q/Paramount-plus/m-p/4298279#M576427 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2103044">@bluebluemoon</a>&nbsp; Paramount is free for existing sky cinema customers (unless this has changed) do you subscribe to the cinema package?&nbsp;</P> Tue, 02 May 2023 13:30:53 GMT https://helpforum.sky.com/t5/Sky-Q/Paramount-plus/m-p/4298279#M576427 Deedee36 2023-05-02T13:30:53Z https://helpforum.sky.com/t5/Sky-Q/Paramount-plus/m-p/4298324#M576431 <P>Got Sky Cinema but the Paramount will not load when I attempt it, hence the message on the screen.</P> Tue, 02 May 2023 14:28:25 GMT https://helpforum.sky.com/t5/Sky-Q/Paramount-plus/m-p/4298324#M576431 bluebluemoon 2023-05-02T14:28:25Z https://helpforum.sky.com/t5/Sky-Q/Paramount-plus/m-p/4298328#M576432 <P>See above&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2821104">@Deedee36</a>&nbsp;thanks</P> Tue, 02 May 2023 14:30:17 GMT https://helpforum.sky.com/t5/Sky-Q/Paramount-plus/m-p/4298328#M576432 bluebluemoon 2023-05-02T14:30:17Z https://helpforum.sky.com/t5/Sky-Q/Paramount-plus/m-p/4299311#M576605 <P>If anyone else had this issue the reason was out of date software on my newly installed Q box, once updated I got into it.&nbsp;</P> Wed, 03 May 2023 16:52:32 GMT https://helpforum.sky.com/t5/Sky-Q/Paramount-plus/m-p/4299311#M576605 bluebluemoon 2023-05-03T16:52:32Z