Skyway mini not responding

Kenny+McDonald — Mon, 01 May 2023 17:23:13 GMT

Remote not being recognised

Re: Skyway mini not responding

oldfella — Mon, 01 May 2023 17:39:40 GMT

@Kenny+McDonald wrote:

Remote not being recognised

First reboot the mini.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your mini box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the mini box (Amber led)

If this switches the mini on

try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

topic Skyway mini not responding in Sky Q

Skyway mini not responding

Re: Skyway mini not responding