Sky mini missing apps

andrewtjsmith — Mon, 01 May 2023 15:24:16 GMT

My Sky mini box will not allow me access to Paramouny +, despite it working correctly on my Sky Q box.

I have attempted the app refresh yo no avail.

How do I resolve this please?

Re: Sky mini missing apps

oldfella — Mon, 01 May 2023 16:28:31 GMT

@andrewtjsmith wrote:

My Sky mini box will not allow me access to Paramouny +, despite it working correctly on my Sky Q box.

I have attempted the app refresh yo no avail.

How do I resolve this please?

Hi @andrewtjsmith

First try rebooting the main Q box and then when this is completely back up and running reboot the mini.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Reboot the mini as above.

Re: Sky mini missing apps

andrewtjsmith — Tue, 02 May 2023 05:15:30 GMT

Hi,

All sorted now.

Thank you.

topic Sky mini missing apps in Sky Q

Sky mini missing apps

Re: Sky mini missing apps

Re: Sky mini missing apps