https://helpforum.sky.com/t5/Sky-Q/itvBe/m-p/4297230#M576239 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1219194">@nigea99</a>&nbsp;I had only tried to download the SD version. But have just changed preferences to SD and now it works ! Thank you!!</P> Mon, 01 May 2023 09:20:15 GMT leewright76 2023-05-01T09:20:15Z https://helpforum.sky.com/t5/Sky-Q/itvBe/m-p/4297202#M576230 <P>Do you need a certain package to be able to download iveBe programmes?&nbsp;<BR />It will let me set up record but won't let me download?</P><P>I don't have HD, so changed to download in SD and it still won't let me.&nbsp;</P> Mon, 01 May 2023 08:47:55 GMT https://helpforum.sky.com/t5/Sky-Q/itvBe/m-p/4297202#M576230 leewright76 2023-05-01T08:47:55Z https://helpforum.sky.com/t5/Sky-Q/itvBe/m-p/4297207#M576234 <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1672209">@leewright76</a>&nbsp;</P> <P>&nbsp;</P> <P>Did you just try to download the SD version or change your default download preference :to SD&nbsp;</P> <P>Main Menu -&gt; Settings -&gt; Setup -&gt; Preferences ?</P> Mon, 01 May 2023 08:51:36 GMT https://helpforum.sky.com/t5/Sky-Q/itvBe/m-p/4297207#M576234 nigea99 2023-05-01T08:51:36Z https://helpforum.sky.com/t5/Sky-Q/itvBe/m-p/4297230#M576239 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1219194">@nigea99</a>&nbsp;I had only tried to download the SD version. But have just changed preferences to SD and now it works ! Thank you!!</P> Mon, 01 May 2023 09:20:15 GMT https://helpforum.sky.com/t5/Sky-Q/itvBe/m-p/4297230#M576239 leewright76 2023-05-01T09:20:15Z