https://helpforum.sky.com/t5/Sky-Q/Sky-box-freezing/m-p/4296558#M576102 <P>Hi S+parsley</P><P>&nbsp;</P><P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P><P>Just look out for the blue bubble to start the conversation.</P><P>&nbsp;</P><P>Here's more information on how Community Messaging works -&nbsp;<A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Sun, 30 Apr 2023 08:31:47 GMT Tom-W19 2023-04-30T08:31:47Z https://helpforum.sky.com/t5/Sky-Q/Sky-box-freezing/m-p/4296268#M576060 <P>My sky box keeps freezing and it also loses sound I have to switch power off for it to come back on</P> Sat, 29 Apr 2023 17:42:32 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box-freezing/m-p/4296268#M576060 S+parsley 2023-04-29T17:42:32Z https://helpforum.sky.com/t5/Sky-Q/Sky-box-freezing/m-p/4296558#M576102 <P>Hi S+parsley</P><P>&nbsp;</P><P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P><P>Just look out for the blue bubble to start the conversation.</P><P>&nbsp;</P><P>Here's more information on how Community Messaging works -&nbsp;<A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Sun, 30 Apr 2023 08:31:47 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box-freezing/m-p/4296558#M576102 Tom-W19 2023-04-30T08:31:47Z