https://helpforum.sky.com/t5/Sky-Q/Discovery-App-Loads-but-will-not-play/m-p/4296507#M576092 <P>We have sky q which up until recently allowed us to watch the Discovery + app, it now says unavailable due to incorrect pass contact provider which is a joke</P><P>&nbsp;</P><P>I understand this was a free pass from sky but not worth a lot if you can't watch it, it will not even play on mobile or tablet&nbsp;</P><P>&nbsp;</P><P>yes we have done the standard unplug etc got new activation code and deleted cookies but still nothing you can't even upgrade it any ideas welcome&nbsp;</P> Sun, 30 Apr 2023 06:35:42 GMT Markhello 2023-04-30T06:35:42Z https://helpforum.sky.com/t5/Sky-Q/Discovery-App-Loads-but-will-not-play/m-p/4296507#M576092 <P>We have sky q which up until recently allowed us to watch the Discovery + app, it now says unavailable due to incorrect pass contact provider which is a joke</P><P>&nbsp;</P><P>I understand this was a free pass from sky but not worth a lot if you can't watch it, it will not even play on mobile or tablet&nbsp;</P><P>&nbsp;</P><P>yes we have done the standard unplug etc got new activation code and deleted cookies but still nothing you can't even upgrade it any ideas welcome&nbsp;</P> Sun, 30 Apr 2023 06:35:42 GMT https://helpforum.sky.com/t5/Sky-Q/Discovery-App-Loads-but-will-not-play/m-p/4296507#M576092 Markhello 2023-04-30T06:35:42Z https://helpforum.sky.com/t5/Sky-Q/Discovery-App-Loads-but-will-not-play/m-p/4297119#M576210 <P>Thanks for escalating this. We’ve sent an invite to chat.</P> Mon, 01 May 2023 07:19:04 GMT https://helpforum.sky.com/t5/Sky-Q/Discovery-App-Loads-but-will-not-play/m-p/4297119#M576210 Mr+Flibbles+86 2023-05-01T07:19:04Z