https://helpforum.sky.com/t5/Sky-Q/Problems-with-picture/m-p/4296140#M576048 <P>We've just changed our tv and now we don't have a picture just a black screen that flickers on and off. We have sound though.&nbsp;<BR />we also cannot change channel .&nbsp;<BR />mall leads are connected properly please help&nbsp;</P> Sat, 29 Apr 2023 13:27:55 GMT CLouden 2023-04-29T13:27:55Z https://helpforum.sky.com/t5/Sky-Q/Problems-with-picture/m-p/4296140#M576048 <P>We've just changed our tv and now we don't have a picture just a black screen that flickers on and off. We have sound though.&nbsp;<BR />we also cannot change channel .&nbsp;<BR />mall leads are connected properly please help&nbsp;</P> Sat, 29 Apr 2023 13:27:55 GMT https://helpforum.sky.com/t5/Sky-Q/Problems-with-picture/m-p/4296140#M576048 CLouden 2023-04-29T13:27:55Z https://helpforum.sky.com/t5/Sky-Q/Problems-with-picture/m-p/4296143#M576049 <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3762385">@CLouden</a>&nbsp;</P> <P>&nbsp;</P> <P>With the SKY Q box on press the following keys in Sequence</P> <P>&nbsp;</P> <P>Home 1 0 8 0 Home</P> <P>&nbsp;</P> <P>which resets the resolution of the box</P> Sat, 29 Apr 2023 13:41:32 GMT https://helpforum.sky.com/t5/Sky-Q/Problems-with-picture/m-p/4296143#M576049 nigea99 2023-04-29T13:41:32Z