topic Re: Intermittent sky channel not connecting in Sky Q

Intermittent sky channel not connecting

bishopppppp — Fri, 28 Apr 2023 16:46:54 GMT

My sky channels keep cutting out intermittently during the day missing recordings. Then twice in last 3 weeks it has not connected for 3 days at a time. Followed on line help but can't seem to resolve the problem when it happens and just have to wait for it to start up again.

Re: Intermittent sky channel not connecting

Quoman7 — Sat, 29 Apr 2023 07:03:43 GMT

@bishopppppp wrote:

My sky channels keep cutting out intermittently during the day missing recordings. Then twice in last 3 weeks it has not connected for 3 days at a time. Followed on line help but can't seem to resolve the problem when it happens and just have to wait for it to start up again.

Hi @bishopppppp Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?

Re: Intermittent sky channel not connecting

Dallen9798 — Sat, 29 Apr 2023 07:30:36 GMT

@bishopppppp

Are you seeing any errors? I.E No sattellite signal?

As the user above stated try rebooting your box fully.