https://helpforum.sky.com/t5/Sky-Q/Fault-an-no-access-to-recorded-programmes/m-p/4295379#M575938 <P>Will give it a try thank you</P> Fri, 28 Apr 2023 12:55:29 GMT Ben+and+hendrik 2023-04-28T12:55:29Z https://helpforum.sky.com/t5/Sky-Q/Fault-an-no-access-to-recorded-programmes/m-p/4295303#M575923 <P>CN I ask why I cannot access recorded programmes. When selected it says faulty&nbsp;</P> Fri, 28 Apr 2023 11:45:05 GMT https://helpforum.sky.com/t5/Sky-Q/Fault-an-no-access-to-recorded-programmes/m-p/4295303#M575923 Ben+and+hendrik 2023-04-28T11:45:05Z https://helpforum.sky.com/t5/Sky-Q/Fault-an-no-access-to-recorded-programmes/m-p/4295326#M575927 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3761837">@Ben+and+hendrik</a>&nbsp;wrote:<BR /> <P>CN I ask why I cannot access recorded programmes. When selected it says faulty&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3761837">@Ben+and+hendrik</a>&nbsp;</P> <P>Have you tried a reboot ?</P> <P>To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.</P> Fri, 28 Apr 2023 12:05:37 GMT https://helpforum.sky.com/t5/Sky-Q/Fault-an-no-access-to-recorded-programmes/m-p/4295326#M575927 oldfella 2023-04-28T12:05:37Z https://helpforum.sky.com/t5/Sky-Q/Fault-an-no-access-to-recorded-programmes/m-p/4295379#M575938 <P>Will give it a try thank you</P> Fri, 28 Apr 2023 12:55:29 GMT https://helpforum.sky.com/t5/Sky-Q/Fault-an-no-access-to-recorded-programmes/m-p/4295379#M575938 Ben+and+hendrik 2023-04-28T12:55:29Z