https://helpforum.sky.com/t5/Sky-Q/Sky-multiroom/m-p/4294346#M575775 <P>Cancelled multiroom box, then changed my mind as I got a deal. Being charged £50 for not returning. Surely sky billing can see I still have multiroom, so need this box. Been onto sky vip twice to deal with this. Spoke again yesterday and promised it was sorted. Told the guy I was speaking to not to make any promises. As I was previously told not to worry it was sorted&nbsp;</P> Thu, 27 Apr 2023 09:53:29 GMT marygalla 2023-04-27T09:53:29Z https://helpforum.sky.com/t5/Sky-Q/Sky-multiroom/m-p/4294346#M575775 <P>Cancelled multiroom box, then changed my mind as I got a deal. Being charged £50 for not returning. Surely sky billing can see I still have multiroom, so need this box. Been onto sky vip twice to deal with this. Spoke again yesterday and promised it was sorted. Told the guy I was speaking to not to make any promises. As I was previously told not to worry it was sorted&nbsp;</P> Thu, 27 Apr 2023 09:53:29 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-multiroom/m-p/4294346#M575775 marygalla 2023-04-27T09:53:29Z https://helpforum.sky.com/t5/Sky-Q/Sky-multiroom/m-p/4294367#M575776 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1331624">@marygalla</a>&nbsp;</P> <P>It may take a day or two for your billing to update once Sky have withdrawn the request for the equipment return. If it persists post again on this thread and we can look at getting you some help with a Sky expert.&nbsp;</P> Thu, 27 Apr 2023 10:20:06 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-multiroom/m-p/4294367#M575776 Daniel0210 2023-04-27T10:20:06Z https://helpforum.sky.com/t5/Sky-Q/Sky-multiroom/m-p/4295909#M576007 <P>Sorted now, thanks</P> Sat, 29 Apr 2023 08:13:24 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-multiroom/m-p/4295909#M576007 marygalla 2023-04-29T08:13:24Z