topic Update to UHD set top box in Sky Q

Update to UHD set top box

snowy1985 — Thu, 27 Apr 2023 08:07:38 GMT

I am looking at updating my current set top box to a UHD as I want to be able to watch 2/3 minis at the same time. but I can't see how to do it.

Re: Update to UHD set top box

SlenderRobert — Thu, 27 Apr 2023 08:14:41 GMT

@snowy1985 wrote:
I am looking at updating my current set top box to a UHD as I want to be able to watch 2/3 minis at the same time. but I can't see how to do it.

You need to ring Sky. There may be an upgrade fee to pay.

Re: Update to UHD set top box

bob1234 — Thu, 27 Apr 2023 08:26:07 GMT

@snowy1985Unfortunately you will only be able to watch 2 mini boxes simultaneously with even the latest Q boxes. If you do upgrade check carefully they have sent you the correct box and remember if they do a change by courier take your viewing card out of your box before you swap them.

You should be able to update your box via your existing box.

"If you have box model 32B0xx and want to upgrade your Sky box, visit the Shop section within the My account area on your Sky Q box for the latest offers."

Try this link to find out which box you have.
https://www.sky.com/help/articles/check-which-sky-q-box