https://helpforum.sky.com/t5/Sky-Q/Q-box-not-recording/m-p/4293485#M575662 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3760261">@Crestycrazy</a>&nbsp;wrote:<BR /> <P>Brand new box but it will not record or download any programmes</P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3760261">@Crestycrazy</a>&nbsp;Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot.</P> Wed, 26 Apr 2023 09:44:17 GMT Quoman7 2023-04-26T09:44:17Z https://helpforum.sky.com/t5/Sky-Q/Q-box-not-recording/m-p/4293043#M575593 <P>Brand new box but it will not record or download any programmes</P><P>&nbsp;</P> Tue, 25 Apr 2023 17:30:59 GMT https://helpforum.sky.com/t5/Sky-Q/Q-box-not-recording/m-p/4293043#M575593 Crestycrazy 2023-04-25T17:30:59Z https://helpforum.sky.com/t5/Sky-Q/Q-box-not-recording/m-p/4293154#M575616 <P>Are you trying to access HD without the HD pack?</P><P>&nbsp;</P><P>Any errors?</P> Tue, 25 Apr 2023 19:42:45 GMT https://helpforum.sky.com/t5/Sky-Q/Q-box-not-recording/m-p/4293154#M575616 PandJ2020 2023-04-25T19:42:45Z https://helpforum.sky.com/t5/Sky-Q/Q-box-not-recording/m-p/4293485#M575662 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3760261">@Crestycrazy</a>&nbsp;wrote:<BR /> <P>Brand new box but it will not record or download any programmes</P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3760261">@Crestycrazy</a>&nbsp;Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot.</P> Wed, 26 Apr 2023 09:44:17 GMT https://helpforum.sky.com/t5/Sky-Q/Q-box-not-recording/m-p/4293485#M575662 Quoman7 2023-04-26T09:44:17Z