https://helpforum.sky.com/t5/Sky-Q/uhd/m-p/4292674#M575544 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/401418">@macemace</a>The number you have given is the software version, however all 2TB boxes will work with UHD BUT only the most recent 1TB boxes will.</P><P>No mini box will work with UHD.</P> Tue, 25 Apr 2023 11:52:13 GMT bob1234 2023-04-25T11:52:13Z https://helpforum.sky.com/t5/Sky-Q/uhd/m-p/4292641#M575537 <P>my sky q box does not show picture in uhd.TVset up fine as are hd programs etc.</P><P>using the uhd channels on Sky,BT and Netflix all showing picture in hd only.</P><P>Both Sky and Bt confirm my subscription covers for uhd service.</P><P>My sky Qbox is one of the early models---Q210.000.06.03L(5k4107v)</P><P>any help would be appreciated</P><P>&nbsp;</P> Tue, 25 Apr 2023 11:43:32 GMT https://helpforum.sky.com/t5/Sky-Q/uhd/m-p/4292641#M575537 macemace 2023-04-25T11:43:32Z https://helpforum.sky.com/t5/Sky-Q/uhd/m-p/4292657#M575541 <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/401418">@macemace</a>&nbsp;</P> <P>&nbsp;</P> <P>You have listed ythe Software version which is the same across boxes</P> <P>&nbsp;</P> <P>Please can you tell use what shows in the Hardware Version ?</P> <P>Home - Settings - System Info - Hardware Version</P> <P>&nbsp;</P> <P>Also can you tell us the Make &amp; model of your TV</P> Tue, 25 Apr 2023 11:47:37 GMT https://helpforum.sky.com/t5/Sky-Q/uhd/m-p/4292657#M575541 nigea99 2023-04-25T11:47:37Z https://helpforum.sky.com/t5/Sky-Q/uhd/m-p/4292674#M575544 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/401418">@macemace</a>The number you have given is the software version, however all 2TB boxes will work with UHD BUT only the most recent 1TB boxes will.</P><P>No mini box will work with UHD.</P> Tue, 25 Apr 2023 11:52:13 GMT https://helpforum.sky.com/t5/Sky-Q/uhd/m-p/4292674#M575544 bob1234 2023-04-25T11:52:13Z