https://helpforum.sky.com/t5/Sky-Q/Cancellation/m-p/4289574#M575331 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2855616">@Emmalouisep</a>&nbsp;<BR />Providing you’ve cancelled successfully the returns packaging is usually sent out near the end of a cancellation period, [31 days for TV and 14 days for broadband], to the address that the account is registered at. <BR /><BR />You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR />If you haven’t anything suitable contact Sky again and see if they’ll re-send. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised.</P> Sun, 23 Apr 2023 18:56:24 GMT Daniel0210 2023-04-23T18:56:24Z https://helpforum.sky.com/t5/Sky-Q/Cancellation/m-p/4289572#M575330 <P>Hello,</P><P>&nbsp;</P><P>my cancellation is being progressed and I was told I would be sent packaging to return my SkyQ box etc but not received anything yet and I'm moving soon but if I don't return I will be charged?&nbsp;<BR />Thanks</P> Sun, 23 Apr 2023 18:55:21 GMT https://helpforum.sky.com/t5/Sky-Q/Cancellation/m-p/4289572#M575330 Emmalouisep 2023-04-23T18:55:21Z https://helpforum.sky.com/t5/Sky-Q/Cancellation/m-p/4289574#M575331 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2855616">@Emmalouisep</a>&nbsp;<BR />Providing you’ve cancelled successfully the returns packaging is usually sent out near the end of a cancellation period, [31 days for TV and 14 days for broadband], to the address that the account is registered at. <BR /><BR />You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR />If you haven’t anything suitable contact Sky again and see if they’ll re-send. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised.</P> Sun, 23 Apr 2023 18:56:24 GMT https://helpforum.sky.com/t5/Sky-Q/Cancellation/m-p/4289574#M575331 Daniel0210 2023-04-23T18:56:24Z