topic Re: Reactivate paramount plus in Sky Q

Reactivate paramount plus

ckone — Sun, 23 Apr 2023 18:08:48 GMT

Hi.

I contacted sky last week to renew my contract

This involved a price change for sky cinema but to do this they have to remove and re add sky cinema to my package.

By removing sky cinema it cancelled paramount plus. And even though its been re added everytime I log into paramount plus it ask me what subscription Id like to sign up for.

Anyone know how to resolve this as it should be free.

Many thanks.

Re: Reactivate paramount plus

bob1234 — Sun, 23 Apr 2023 18:23:12 GMT

@ckoneThis link may help

https://www.sky.com/help/articles/using-paramount-plus

Re: Reactivate paramount plus

ckone — Sun, 23 Apr 2023 18:35:53 GMT

@bob1234 many thanks for your reply.

I have tried this but it doesn't work. When I scan the qr code it redirects me to the paramount plus website. And when I sign in there it is not recognising my log in that was created when the app launched last year.