topic Viewing card in Sky Q

Viewing card

LaurieJ — Sun, 23 Apr 2023 15:52:00 GMT

Have had my sky q for a few weeks now and the viewing card is still not connecting so can't get the full access to the package. I have tried numerous ways to try and sort it.

any other suggestions?

Re: Viewing card

Laing1 — Sun, 23 Apr 2023 17:52:17 GMT

@LaurieJ wrote:

Have had my sky q for a few weeks now and the viewing card is still not connecting so can't get the full access to the package. I have tried numerous ways to try and sort it.

any other suggestions?

@LaurieJ I have escalated this to sky they won't pick this up now until tomorrow

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Re: Viewing card

Addie15 — Mon, 24 Apr 2023 07:28:22 GMT

Hi there, thank you for escalating this. We have sent an invite to LaurieJ.

Re: Viewing card

Addie15 — Wed, 03 May 2023 10:35:03 GMT

Update-We are closing this session now as this matter has been resolved. If there is anything else in the future we can help you with, please do not hesitate to reach out. Thanks.