https://helpforum.sky.com/t5/Sky-Q/Viewing-card-error/m-p/4289444#M575302 <P>Every time I switch my sky Q box on I get a message "please ensure the correct viewing card is inserted with the chip facing up"</P><P>if I unplug the box and re start it then it resolves it. How do I fix this permanently?&nbsp;</P> Sun, 23 Apr 2023 15:43:20 GMT Debbie1980M 2023-04-23T15:43:20Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card-error/m-p/4289444#M575302 <P>Every time I switch my sky Q box on I get a message "please ensure the correct viewing card is inserted with the chip facing up"</P><P>if I unplug the box and re start it then it resolves it. How do I fix this permanently?&nbsp;</P> Sun, 23 Apr 2023 15:43:20 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card-error/m-p/4289444#M575302 Debbie1980M 2023-04-23T15:43:20Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card-error/m-p/4289909#M575357 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Mon, 24 Apr 2023 07:30:59 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card-error/m-p/4289909#M575357 Addie15 2023-04-24T07:30:59Z