topic Re: New to Sky Q in Sky Q

New to Sky Q

Cookiepops — Fri, 21 Apr 2023 14:03:10 GMT

I currently have a Sky+ box and will be changing to Sky Q next Friday. Do I have to have Disney+ linked to Sky Q as I already have it and have only just paid in full for the next year. I just wondered if I did'nt activate it, it would'nt be linked and I would'nt be charged for it by Sky. Also, I have been paying for HD and it looks like this payment will continue, does this mean I can still watch channels that are HD once I get my Sky Q box. I have already agreed to have Netflix linked, do I have to tell them that I am doing this.

Thank you

Re: New to Sky Q

nigea99 — Fri, 21 Apr 2023 14:10:52 GMT

@Cookiepops wrote:

Hi

I currently have a Sky+ box and will be changing to Sky Q next Friday. Do I have to have Disney+ linked to Sky Q as I already have it and have only just paid in full for the next year. I just wondered if I did'nt activate it, it would'nt be linked and I would'nt be charged for it by Sky. Also, I have been paying for HD and it looks like this payment will continue, does this mean I can still watch channels that are HD once I get my Sky Q box. I have already agreed to have Netflix linked, do I have to tell them that I am doing this.

Thank you

hi @Cookiepops

Disney plus is totally independent - you can use your existing subscription on the SKY Q box if you wish.

The Disney plus app is just like on other platforms

When you first activate Netflix via your SKY box that should automatically cause Netflix to suspend your old account .

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

Re: New to Sky Q

nigea99 — Fri, 21 Apr 2023 14:38:16 GMT

hi @Cookiepops

Sorry missed replying about HD

Yes - if you conrinue to pay for HD (which is likely unless you cancelled it) you will get all the HD channels that you do now - it also means that Netflix will be in HD and can be used on 2 devices ( needs the UHD add on for 4)

Re: New to Sky Q

Cookiepops — Sun, 23 Apr 2023 12:05:04 GMT

Thank you for your reply, it was very helpful.

Could I ask one more question, will I be able to continue to watch Netflix on my tablet?

Re: New to Sky Q

nigea99 — Sun, 23 Apr 2023 12:12:11 GMT

@Cookiepops wrote:

Thank you for your reply, it was very helpful.

Could I ask one more question, will I be able to continue to watch Netflix on my tablet?

Yes although you pay now for Netflix via SKY you can watch on any device (up to the number of current devices based on whether you have SKY HD (2 devices) and UHD (4 Devices) )

You are not limited to watching via the app on SKY Q

I prefer to watch through my TV inbuilt app or Firesticks as that way I get Dolby Vision

Re: New to Sky Q

Laing1 — Sun, 23 Apr 2023 12:13:08 GMT

@Cookiepops wrote:

Thank you for your reply, it was very helpful.

Could I ask one more question, will I be able to continue to watch Netflix on my tablet?

@Cookiepops yes you will still be able to watch Netflix on your tablet

Re: New to Sky Q

Cookiepops — Sun, 23 Apr 2023 12:21:57 GMT

Thank you