https://helpforum.sky.com/t5/Sky-Q/SKY-Q-introduction-advertisement/m-p/4288650#M575132 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3758422">@Malikz</a>&nbsp; &nbsp;It is simply on channel 999 or 998. Change to a normal channel.</P> Sat, 22 Apr 2023 12:06:26 GMT MightyQuinn 2023-04-22T12:06:26Z https://helpforum.sky.com/t5/Sky-Q/SKY-Q-introduction-advertisement/m-p/4288617#M575125 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/89357i2A9AEA9C884A20BD/image-size/medium?v=v2&amp;px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P><P> </P><P>My Sky Q box was normally working last night but all of a sudden this morning it keeps playing the Sky Q introduction advertisement. I've troed restarting the box as well as my TV and everything but it won't change. Can anyone help please.&nbsp;</P> Sat, 22 Apr 2023 11:44:10 GMT https://helpforum.sky.com/t5/Sky-Q/SKY-Q-introduction-advertisement/m-p/4288617#M575125 Malikz 2023-04-22T11:44:10Z https://helpforum.sky.com/t5/Sky-Q/SKY-Q-introduction-advertisement/m-p/4288650#M575132 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3758422">@Malikz</a>&nbsp; &nbsp;It is simply on channel 999 or 998. Change to a normal channel.</P> Sat, 22 Apr 2023 12:06:26 GMT https://helpforum.sky.com/t5/Sky-Q/SKY-Q-introduction-advertisement/m-p/4288650#M575132 MightyQuinn 2023-04-22T12:06:26Z https://helpforum.sky.com/t5/Sky-Q/SKY-Q-introduction-advertisement/m-p/4288652#M575134 <P>It says that there is no channel found</P> Sat, 22 Apr 2023 12:09:22 GMT https://helpforum.sky.com/t5/Sky-Q/SKY-Q-introduction-advertisement/m-p/4288652#M575134 Malikz 2023-04-22T12:09:22Z