https://helpforum.sky.com/t5/Sky-Q/Returns-Envelope/m-p/4287210#M574936 <P>I need to return my equipment but I never got sent an envelope. I don't have a printer so can't print a label out. Any idea how to get one sent out?&nbsp;</P> Fri, 21 Apr 2023 10:50:13 GMT SarahMum81 2023-04-21T10:50:13Z https://helpforum.sky.com/t5/Sky-Q/Returns-Envelope/m-p/4287210#M574936 <P>I need to return my equipment but I never got sent an envelope. I don't have a printer so can't print a label out. Any idea how to get one sent out?&nbsp;</P> Fri, 21 Apr 2023 10:50:13 GMT https://helpforum.sky.com/t5/Sky-Q/Returns-Envelope/m-p/4287210#M574936 SarahMum81 2023-04-21T10:50:13Z https://helpforum.sky.com/t5/Sky-Q/Returns-Envelope/m-p/4287221#M574940 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3757910">@SarahMum81</a>&nbsp;<BR />Providing you’ve cancelled successfully the returns packaging is usually sent out near the end of a cancellation period, [31 days for TV and 14 days for broadband], to the address that the account is registered at. <BR /><BR />You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR />If you haven’t anything suitable contact Sky again and see if they’ll re-send. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised.</P> Fri, 21 Apr 2023 10:56:56 GMT https://helpforum.sky.com/t5/Sky-Q/Returns-Envelope/m-p/4287221#M574940 Daniel0210 2023-04-21T10:56:56Z