topic Re: Paramount + activation not working in Sky Q

Paramount + activation not working

M.owens — Tue, 18 Apr 2023 16:01:56 GMT

We have sky cinima and have done the steps to active it however when I go to sky.com/paramount plus-active it keep coming up with an error saying that I might've missed steps but I haven't. This is also our one and only new sky account that we had just gotten installed.
I'm looking everywhere and people are just getting "follow the steps" as a response... I've followed the step a million times and it doesn't work!!

Re: Paramount + activation not working

Tom-W19 — Wed, 19 Apr 2023 08:09:36 GMT

Hi M.owens

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Paramount + activation not working

Lisa-P1987 — Fri, 21 Apr 2023 08:03:09 GMT

We are still looking to help you M.owens. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks