topic Maximum mini box limit in Sky Q

Maximum mini box limit

peter+t20 — Thu, 20 Apr 2023 11:11:04 GMT

as per the title, i have seen mentioned the limit is with a 2tb q box only 2 minis can be watched at the same time ( ie q box+2 minis so 3 tv's ) but i found the below on the sky website saying 4? is the sky website wrong or have they changed the limits

Concurrent streaming

Sky Go and Sky Go Extra customers can stream on two devices at a time.
Sky Q Multiscreen and Sky Glass/Sky Stream Whole Home customers can stream on four devices at a time.

Increasing concurrency (Sky Q only)

If your device is connected to Sky Q, it'll assume the concurrent streaming limits for Sky Q, i.e. two. To increase it, disconnect your device from your Sky Q box so that it can use your home WiFi connection: in Sky Go, go to Settings and select Disconnect from Sky Q.

Re: Maximum mini box limit

caesarome — Thu, 20 Apr 2023 11:24:41 GMT

The bit you have quoted there applies to Sky Go on your devices only and not to a Sky Q mini box.

Re: Maximum mini box limit

Daniel0210 — Thu, 20 Apr 2023 11:37:54 GMT

@peter+t20

In addition to that posted by @caesarome ~
you can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a 3rd mini box at the same time if you’re using it for one of the apps such as Netflix.
The original 1TB (non-UHD) Sky Q box only allows one mini to be in use. All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.